AI that knows when to ask a human
Answer every WhatsApp enquiry, even after closing.
The AI front desk replies in natural language, books against your real calendar, and passes the conversation to your team when it cannot help.
Clients ask in their own words, such as a haircut this Saturday. The assistant finds the service, offers open slots and confirms the booking.
It cannot book a taken slot, cannot book outside operating hours and cannot override your conflict rules.
Complaints, special requests, payment disputes and anything it fails to understand twice are flagged in your inbox for the front desk.
What a booking looks like
- 1
Client messages you
The assistant recognises existing clients by phone number.
- 2
It checks the calendar
Multi-service requests, preferred stylist and time are all handled in one conversation.
- 3
Booking confirmed
The appointment is created and a confirmation goes back to the client. Changes and cancellations need the client's explicit confirmation.
Safety built in
- Scoped to your salon's data only
- No access to client financial data
- Replies validated before they are sent
- Every AI interaction logged for review
- Human handoff flagged in the inbox
Questions owners ask
Can the AI take over my WhatsApp completely?
It handles bookings and routine questions, and hands off to staff for complaints, special requests and payment disputes.
Can it make mistakes with my calendar?
It can only book what your scheduling engine allows. It cannot take a slot that is already taken or one outside operating hours.
Can I see what it said to clients?
Yes. AI interactions are logged, and handed-off conversations appear in your inbox.